POLICIES

All colour services must have a skin test and consultation appointment before a colour booking. No exceptions.

All of our service providers are self employed. They operate their own businesses on their own scheduling, software, policies, pricing and services.

This also includes any cancellation policies.

Everything is variable between service providers.

Below you can find our policies for the shared space.

Please come to your appointment alone. We are a small salon that operate 1:1. We do not have space for any extra guests. Any accompanying guests will have to leave for the duration of the service.

We also politely ask to not bring children to appointments as we are not insured for children on the premises.

We ask all hairdressing clients to not come wearing white, light colours or their finest clothes. As we are a colour salon we do our upmost to keep the environment clean from any colour spillage and take many precautions to protect your items from colour contact. However, excessive movement when left unattended can cause colour to move or travel from the hair. As the salon takes precautions such as gowns, capes and towels we are not liable for any accidental damage to client clothing or items.

Hair colour is a chemical, please be respectful of your stylist if they are saying your request may not be in your best interest due to excessive damage caused by colouring or lightening services.

By having a photo or video taken of your hair, you are consenting that your image can be used on social media for advertising purposes and marketing materials.

If you wish to not have your images used please request.

Our salon has CCTV in the main salon area. Stickers are located outside the salon to make you aware of 24Hour monitoring. This footage is password and log in protected and is not shared in any way.

Once inside the salon and your service has begun, you are not permitted to leave with colour on your head as this is a breach of health and safety.

Changes in temperature and timings can effect your safety and the outcome.

Exiting during service for smoking is not permitted. Smoking on premises is also not permitted.

Rudeness or aggressiveness towards any member of our salon or other clients will result in the termination of the service, a full service charge and a ban from our systems. You will no longer be able to book with us.

Please be respectful and co-operative with our staff.